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FAQs
frequently asked questions
01. Can I meet my assistant before hiring?
Absolutely. You can interview as many candidates as you like, for free.
02. How much does it cost?
You’ll pay a flat rate of $40 per hour for your assistant’s work. No startup fees. No hidden costs. No surprises.
03. What if my needs change? Am I locked in for a certain number of hours?
You are never locked in. You can adjust your assistant’s hours at any time for free.
04. What if my assistant isn’t the right fit?
No problem. We’ll rematch you quickly with no stress and no extra fees.
05. How does the matching process work?
You’ll start by completing our brief Get Started form. From there, our team personally hand-selects a few assistants who align with your goals, work style, and priorities. You’ll review their profiles and meet your top picks before making a decision.
06. Are all assistants U.S.-based?
Yes! All of our assistants work remotely from within the United States.
07. Are there any startup fees or hidden costs?
No. There are no one-time setup fees or surprise charges. You only pay once work begins.
08. Is there a minimum number of hours per week/month?
No minimums. You decide how many hours you need and can scale up or down anytime. If you request a plan change, it will take effect in the following month.
09. Do I have to sign a long-term contract?
No long-term commitment is required. You can cancel your service at any time with a 30-day notice.
10. How does billing work?
Monthly subscription billed on the 1st (first month is prorated to your start date). We accept ACH and all major credit cards. We charge $40/hr and have no startup fees, overtime fees, or annual increases.
11. How much time do I need to invest in setup and onboarding?
We keep this simple. Your Executive Assistant will meet with you as often as needed to build a strong framework and establish early momentum. On top of that, our team connects with you weekly to review strategy, track progress on key initiatives, and keep everything moving forward.
12. Who are your assistants?
Our assistants are college-educated, U.S.-based professionals with experience supporting executives, entrepreneurs, and small teams. Every assistant is rigorously vetted, interviewed, and continuously trained.
13. What types of tasks can an executive assistant handle?
From managing your inbox and calendar to bookkeeping, reporting, marketing coordination, and CRM management. Your assistant can handle the details that keep you from the high-level work only you can do. Looking for something unique or specific? Contact us, and we’ll help you find the right person.
14. What makes Assist’s process different from typical executive assistant services?
We don’t randomly assign assistants. You tell us about your ideal assistant and what type of support you need, and our team personally hand-selects a few assistants who align with your goals. You’ll review their profiles and meet your top picks before making a decision.
15. How do I know what to delegate first?
We’ll guide you through it. In fact, you can get started now with this quick worksheet.
16. What kind of leader benefits most from an executive assistant?
Leaders who are ready to grow but stuck in the weeds. Whether you’re scaling a business, running operations, or managing multiple priorities, an assistant helps you focus on the work only you can do.
17. Do I have to be experienced in managing someone remotely?
Not at all. We design the process to be easy for first-timers. You’ll get support on communication tools, delegation best practices, and how to build a smooth rhythm with your assistant from day one.
